Refund Policy

Overview

Our refund policy lasts 15 days. If 15 days have passed since your purchase, we can offer you a credit toward your next purchase.

Refunds

Once your refund request is received, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 – 7 business days.

Late or Missing Refunds 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Cancellation Policy

SoCal TC Services requires a 30-day cancellation notice to terminate retainer services in order to protect our small business and ensure we can provide the very best service to all our clients. Should your business choose to cancel our month-to-month services, a 30 day written notice is required. Please forward this request to [email protected]. Without a 30-day notice, a cancellation fee equal to full monthly Retainer will also be required.

 

Need help?

Contact us at [email protected], for questions related to refund.

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